ExpressVPN is one of the most popular and reliable Virtual Private Network (VPN) services on the market today. It offers users a high level of security, privacy, and internet freedom by allowing them to connect to the internet through encrypted servers located worldwide. However, as with any subscription service, there may come a time when you want to cancel your VPN subscription for any number of reasons. If you’re considering canceling your ExpressVPN subscription, you may be wondering if it is possible to do so at any time. In this article, we will explore the cancellation process for ExpressVPN and answer your questions about canceling your VPN service.
What is ExpressVPN’s Subscription Plans
Before we dive into how to cancel your subscription, it’s essential to understand the different subscription plans that ExpressVPN offers. ExpressVPN provides several pricing options, including a one-month plan, a six-month plan, and a 12-month plan. Each plan offers different levels of value, with the longer-term plans typically offering a more affordable monthly rate. Depending on which plan you choose, the cancellation process may slightly differ. However, ExpressVPN offers flexibility and is generally known for its user-friendly policies when it comes to subscriptions and cancellations.
All of ExpressVPN’s plans come with a 30-day money-back guarantee, which is one of the best features for users looking to test out the service risk-free. The money-back guarantee means that you can cancel your subscription within the first 30 days and receive a full refund. This is an important factor to consider when thinking about canceling your subscription, as it allows you to try the service and decide if it meets your needs without committing to a long-term contract.
Can You Cancel ExpressVPN at Any Time?
Yes, you can cancel ExpressVPN at any time. ExpressVPN offers flexibility to its users when it comes to managing their subscriptions. The process is straightforward, and you can cancel your subscription through your account on their website. Here are the main ways to cancel your ExpressVPN subscription:
- Canceling through your account: Log into your ExpressVPN account, go to the “Subscription” tab, and select the “Cancel Subscription” option. Follow the on-screen instructions to complete the cancellation process.
- Canceling through your app store (iOS or Android): If you signed up for ExpressVPN through the Apple App Store or Google Play, you can cancel your subscription directly through the respective app store’s settings page. This method will stop the auto-renewal for your subscription.
If you cancel your subscription before the renewal date, you will not be charged for the next billing cycle. However, you will still have access to ExpressVPN until the end of your current billing period. For instance, if you cancel on the 10th day of a 30-day billing cycle, you can continue using the service until the 30th day, after which your access will be terminated.
What Happens After You Cancel ExpressVPN?
Once you cancel your subscription, your account will remain active until the end of your current billing period. You will still have access to all of ExpressVPN’s features until that time. However, after the billing cycle ends, you will lose access to the VPN service. Your account will be deactivated, and you will not be able to connect to ExpressVPN servers unless you decide to resubscribe.
If you are within the 30-day money-back guarantee period, you can also request a full refund. ExpressVPN’s customer support team is known for being responsive and helpful, so if you encounter any issues or have any concerns, you can easily contact them for assistance. They will guide you through the cancellation process and help with any refund requests.
Refunds After Cancellation
One of the most attractive aspects of ExpressVPN is its 30-day money-back guarantee. If you decide to cancel within the first 30 days of your subscription, you are entitled to a full refund, no questions asked. This is a great option for users who want to try the service but are unsure whether it will meet their needs. It’s also beneficial for those who need to cancel for personal reasons but still want to take advantage of the refund policy.
To request a refund, you can simply contact ExpressVPN’s customer support team via live chat or email. The support team will guide you through the refund process, which is typically straightforward and quick. Once your refund is processed, you should receive the full amount in the same payment method you used to make the purchase.
What Happens After the 30-Day Money-Back Guarantee Period?
If you cancel after the 30-day money-back guarantee period has passed, you will not be eligible for a refund. ExpressVPN does not offer refunds for subscriptions canceled after this period, which is why it’s important to make your decision within the 30-day window if you are unsure about the service. However, the good news is that if you cancel your subscription before the next billing cycle, you will not be charged for the subsequent period.
Even if you cancel your subscription after the 30-day period, you will still be able to use ExpressVPN until the end of your current billing cycle. You will not be charged again, but you will lose access to the VPN service once your subscription expires.
Reasons People Cancel ExpressVPN
While ExpressVPN is a highly rated and trusted VPN service, there are various reasons why people might choose to cancel their subscription. Some common reasons for canceling include:
- Price: Although ExpressVPN is known for its quality service, it is not the cheapest VPN option on the market. Some users may find that they cannot justify the cost or that they find a more affordable alternative.
- Performance Issues: Some users may experience performance issues with the VPN, such as slow speeds or connection drops. While ExpressVPN is generally fast and reliable, issues can sometimes arise depending on the server or device.
- Temporary Need: Some users may subscribe to ExpressVPN for a short period, such as while traveling or for a specific purpose. Once that need is fulfilled, they may decide to cancel their subscription.
- Better Alternatives: Users may switch to another VPN provider if they find a service that better suits their needs or offers a more competitive price point.
How to Avoid Unwanted Renewals
If you’re looking to avoid automatic renewal charges, there are several things you can do. First, you should be aware of the renewal date and plan accordingly. Cancel your subscription before the renewal date to prevent any future charges. Additionally, if you signed up through an app store, ensure that you disable auto-renewal settings in your account.
Another option is to choose a VPN provider that offers flexible payment options, such as a monthly plan instead of a long-term commitment. This way, you can pay as you go and decide each month whether you want to continue with the service.
Conclusion
In conclusion, yes, you can cancel your ExpressVPN subscription at any time. ExpressVPN offers a straightforward cancellation process, and you can easily manage your subscription through your account on their website or via the app store if you subscribed through mobile platforms. If you cancel within the first 30 days, you are eligible for a full refund, making it a risk-free trial for most users. However, after the 30-day money-back guarantee period, you will not be refunded, but you will still have access to the service until the end of the current billing cycle.
Ultimately, whether you’re canceling for personal reasons, due to performance issues, or simply because you found a better VPN service, the cancellation process is user-friendly. ExpressVPN provides flexible options to make it easy for users to manage their subscriptions, ensuring that you’re never locked into a service you no longer need.
