ExpressVPN is one of the most popular Virtual Private Network (VPN) services in the world. Known for its high-speed servers, robust security features, and user-friendly interface, it has gained a loyal following. However, many potential users are curious about ExpressVPN’s free trial and whether they can cancel after the trial period to avoid being charged. In this article, we will answer that question, explain how to cancel the free trial, and discuss important details related to ExpressVPN’s cancellation policy. This guide will help you make an informed decision if you are considering using ExpressVPN for the first time.
What is ExpressVPN’s Free Trial?
ExpressVPN offers a 7-day free trial for users who want to test its services before committing to a paid plan. The free trial allows you to experience the full range of features that come with a paid subscription, including access to its server network, advanced security options, and high-speed browsing. This gives you a great opportunity to see if ExpressVPN meets your needs without spending any money upfront.
It is important to note that the 7-day free trial is only available for mobile users, meaning if you are using a device like an iPhone or Android, you can take advantage of this trial. Desktop users do not have access to the free trial. However, ExpressVPN does offer a 30-day money-back guarantee, which acts as a “trial” period for those using the service on computers.
Can You Cancel ExpressVPN After the Free Trial?
Yes, you can cancel your ExpressVPN subscription after the free trial period ends. If you decide that ExpressVPN is not right for you, or if you simply do not wish to continue with the service, you can cancel the subscription and avoid being charged. It’s important to cancel before the trial period ends to ensure you are not automatically charged for the subscription.
ExpressVPN’s cancellation process is straightforward, and you can do it from your account settings. However, you need to make sure to cancel before the 7-day free trial period expires. If you forget to cancel within this window, you will be automatically billed for the next billing cycle.
How to Cancel Your ExpressVPN Free Trial
To cancel your ExpressVPN free trial, follow these steps:
- Step 1: Open the ExpressVPN app on your mobile device (iPhone or Android).
- Step 2: Go to the account settings by tapping on the profile icon or the settings menu.
- Step 3: Find the “Subscription” section in your settings and select “Manage Subscription.”
- Step 4: From here, you will be directed to your app store’s subscription management page (App Store for iOS or Google Play for Android).
- Step 5: Tap on the option to cancel your subscription. Confirm the cancellation if prompted.
- Step 6: You should receive a confirmation email or notification indicating that your free trial has been successfully canceled.
What Happens After You Cancel the Free Trial?
If you cancel the free trial before the 7 days are up, you will not be charged anything. You will still be able to use ExpressVPN until the end of the trial period, and then access to the service will be revoked once the trial expires.
If you forget to cancel before the trial ends, ExpressVPN will automatically charge you for a full subscription. The charges will typically be made to the payment method you provided when you signed up for the trial. In most cases, this will be the standard subscription price, which is billed on a monthly, six-month, or annual basis, depending on the plan you selected.
What to Do If You Are Charged After Cancelling Your Free Trial?
If you forgot to cancel your free trial before the deadline and were charged for the subscription, don’t panic. ExpressVPN has a 30-day money-back guarantee. This means you can request a refund within 30 days of your payment. Here’s how to get your refund:
- Step 1: Contact ExpressVPN’s customer support team via live chat or email. Be sure to explain that you were charged after canceling the free trial.
- Step 2: Provide them with your account details, including the email address associated with your subscription.
- Step 3: Request a refund. ExpressVPN will process the refund and usually issue it within 1-3 business days.
Important Things to Keep in Mind About ExpressVPN’s Free Trial and Cancellation
- Availability: The free trial is only available for mobile users (iOS and Android), and it lasts for 7 days. For desktop users, there is no free trial, but a 30-day money-back guarantee is available.
- Auto-Renewal: After the free trial, ExpressVPN automatically renews your subscription unless you cancel it before the trial ends. Be mindful of this to avoid unexpected charges.
- Refund Policy: If you are charged after canceling your free trial, you can contact customer support for a refund under the 30-day money-back guarantee. The refund process is easy and straightforward.
- Subscription Options: ExpressVPN offers various subscription plans, including monthly, six-month, and yearly options. The longer your subscription, the more money you save per month.
Conclusion
In conclusion, you can indeed cancel ExpressVPN after the free trial, and it is relatively easy to do so. If you are on a mobile device, remember that the free trial lasts for 7 days, and you must cancel before it ends to avoid charges. If you forget and are charged, ExpressVPN offers a 30-day money-back guarantee, so you can still get a refund. Be sure to manage your subscription carefully to avoid unexpected fees. ExpressVPN’s cancellation policy is user-friendly, and the company’s customer support is responsive, making it easy to stop using the service if it is not the right fit for you.
